Terms of Service
Welcome to The Agency Engineer (“Company,” “we,” “us,” or “our”). By accessing or using our website theagencyengineer.com (the “Site”), purchasing services, or engaging with us, you (“Client,” “you,” or “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must not use this Site or our services.
1. Acceptance of Terms
By using our website or engaging with The Agency Engineer, you agree to these Terms. If you do not agree, do not use our services or access the website.
2. Services
We provide marketing, consulting, educational, and related services as described on our Site or in specific agreements. All services are subject to these Terms and any executed Agreement between you and The Agency Engineer.
3. Eligibility
By using this Site, you confirm that you are at least 18 years old and legally able to enter into binding agreements.
4. Payment & Fees
- Fees for services will be as outlined at the time of purchase or as otherwise agreed in writing.
- Payments must be made in U.S. Dollars and in accordance with the schedule outlined in the applicable Agreement.
- All payments are final and non-refundable. Chargebacks are prohibited and subject to penalties.
5. Client Responsibilities
You agree to:
- Provide timely access to information, resources, and personnel needed for us to deliver services.
- Use our services only for lawful purposes and not share deliverables or proprietary tools with unauthorized third parties.
- Accept that success is not guaranteed and that implementation and results are your sole responsibility.
6. Intellectual Property & Confidentiality
- All proprietary information, tools, and materials we provide remain our exclusive property.
- You may not copy, distribute, reverse-engineer, or make our proprietary information available to third parties except as expressly authorized.
9. Marketing & Remarketing
By providing your email or using our website, you consent to receive marketing communications and targeted ads. You may unsubscribe or opt out at any time (see Privacy Policy for details, including Google, Meta, and Bing opt-out settings).
10. Communications Consent
By providing your email or phone number, you consent to receive communications from us via email, SMS/MMS, and phone calls (including autodialed or prerecorded calls) about services and promotions.
- Message & data rates may apply.
- Message frequency varies.
- Consent is not a condition of purchase.
- Opt-out: Reply STOP for texts, use unsubscribe links for emails, or email support@theagencyengineer.com with “Do Not Call.”
- Transactional/service-related communications may continue even if you opt out of marketing.
11. Disclaimers
- Services are provided “as is” and without warranties of any kind.
- We do not guarantee specific outcomes, profits, or results from our services.
12. Limitation of Liability
To the maximum extent permitted by law, The Agency Engineer LLC and its owners, officers, employees, contractors, members, freelancers, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or relating to your use of the website or our services, even if we have been advised of the possibility of such damages.
In no event shall our total liability for any claim arising out of or relating to these Terms, the website, or the services exceed the greater of:
- One hundred dollars ($100), or
- The total amount you paid to us for the services giving rise to the claim in the three (3) months preceding the event.
13. Indemnification
You agree to indemnify, defend, and hold harmless The Agency Engineer LLC, its owners, members, officers, employees, contractors, freelancers, and affiliates (collectively, the “Indemnified Parties”) from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your use of the website;
- Your use of our services;
- Your breach of these Terms;
- Your violation of any applicable law, regulation, or third-party right; or
- Any claim brought by a third party as a result of your actions or omissions.
This obligation applies to all claims, whether direct, indirect, consequential, or incidental, even if we have been advised of the possibility of such damages. You assume all risks associated with the use of our services, and acknowledge that all statements we make are expressions of opinion and not representations of fact.
14. Termination
We may suspend or terminate your access at any time for violation of these Terms or if we deem your conduct disruptive or harmful to our business. You remain responsible for outstanding payments.
15. Governing Law & Dispute Resolution
- These Terms are governed by the laws of the State of Wyoming.
- Any disputes shall be resolved exclusively in courts located in Miami, Florida.
- Arbitration and confidentiality provisions in the Consulting Services Agreement apply.
16. Testimonials & Marketing
By engaging with us, you grant us permission to use your name, likeness, and testimonial statements in our marketing and promotional materials, as outlined in the Agreement.
17. Disclaimer of Typical Results
You acknowledge and agree that marketing, advertising, and consulting services inherently involve risk. Results are not guaranteed, and past performance does not represent future outcomes. While we strive to provide quality strategies and services, results are not typical, and success depends on numerous factors outside of our control (including your business model, market conditions, and execution).
The Agency Engineer LLC makes no warranties or representations, express or implied, regarding any results you may achieve. You accept full responsibility for all business outcomes, risks, and liabilities that may result from implementing our strategies, campaigns, or recommendations.
18. Testimonials and Case Studies Disclaimer
Any testimonials, case studies, or client examples displayed on our Site represent individual experiences and outcomes. These are not guarantees, and results will vary for each client. The Agency Engineer LLC does not warrant that you will achieve similar outcomes.
19. No Warranty Disclaimer
Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. We expressly disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the website, services, or any results generated will be accurate, reliable, uninterrupted, secure, error-free, or free of harmful components. All use of our services is at your own risk, and we make no guarantee of specific outcomes, performance, or results.
20. Conflicts Between Documents
In the event of any inconsistency or conflict between these Terms, our Privacy Policy, and any written agreement you sign with us, the signed written agreement shall control, followed by these Terms, and then the Privacy Policy.
21. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, the remaining provisions shall continue in full force and effect. To the extent permitted by law, the invalid or unenforceable provision shall be replaced with a valid and enforceable provision that most closely reflects the original intent.
22. Accessibility
We are committed to making our website and services accessible to individuals with disabilities. If you are deaf, hard of hearing, or speech impaired, you may reach us through the Telecommunications Relay Service (TRS) by dialing 711. Upon request, we will provide reasonable accommodations, such as captioned materials, transcripts, or alternative communication methods. If you experience difficulty accessing our services, please contact us at support@theagencyengineer.com and we will assist you.
23. Changes to Terms
We may update these Terms from time to time. Continued use of our Site or services after changes are posted constitutes acceptance of the updated Terms.
24. Contact
For questions, please contact us at:
The Agency Engineer LLC
407 Lincoln Road, Suite 8N
Miami Beach, FL 33139
Email: support@theagencyengineer.com
25. Acknowledgment & Acceptance
By accessing our website or engaging with The Agency Engineer, you acknowledge that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.